STEEZE COMMUNITY STANDARDS & SAFETY POLICY

Steeze is committed to Promoting respectful interactions, Supporting professional conduct, Encouraging honest communication, Protecting personal information, Preventing fraud and abuse, Responding to safety concerns ,Maintaining a trusted marketplace.

Safety is a shared responsibility among all Platform users.

All users must treat others with dignity, professionalism, and respect. Users must not engage in Harassment, Bullying, Threats, Intimidation, Hate speech, Discriminatory conduct, Verbal abuse, Offensive behavior.

Steeze may suspend or terminate accounts involved in abusive conduct.

Steeze does not tolerate discrimination based on: Race, Ethnicity, Nationality Disability, Religion, Gender, Age, Marital statu, other legally protected characteristics.

Users may not refuse services, harass, or mistreat others based on protected characteristics.

Vendors are expected to:

Maintain professional behavior, Communicate respectfully, Deliver services honestly, Respect appointment schedules, Follow industry hygiene standards, Maintain appropriate appearance and professionalism. Clients are expected to: Communicate respectfully;

Honor appointments, Provide accurate booking information, Respect Vendor time and safety.

Users may not: Create fake accounts, Use stolen identities, Submit false verification documents, Misrepresent qualifications, Manipulate reviews, Submit fraudulent refund requests, Engage in deceptive business practices.

Steeze may immediately suspend accounts suspected of fraudulent activity.

Users may not attempt to undermine Platform integrity by: Circumventing Platform payments, Soliciting off-platform transactions, Encouraging fee avoidance, Misusing Platform introductions.

Violations may result in suspension or termination.

Home service appointments require additional care from both Clients and Vendors. Clients should: Provide accurate addresses, Ensure safe access to service locations, Maintain a reasonably safe environment, Inform Vendors of relevant access requirements.

Vendors should: Follow safety best practices, Conduct themselves professionally, Respect Client property, Leave service locations promptly after appointments.

Users should immediately report safety concerns through available support channels.

Steeze strictly prohibits: Physical violence, Threats of violence, Assault, Property damage, Theft, Extortion, Coercion, Criminal activity of any kind.

Accounts involved in such incidents may be permanently removed and reported to appropriate authorities where required.

Users must not engage in: Sexual harassment, Unwanted advances, Inappropriate touching, Explicit propositions, Suggestive or offensive behavior, Unwelcome comments of a sexual nature.

Steeze may immediately suspend accounts while investigations are conducted.

Users must not provide or receive services while significantly impaired by: Alcohol, Illegal drugs, Controlled substances used improperly, Any condition that creates a safety risk.

Steeze may take appropriate action where impairment affects Platform safety.

Vendors are expected to maintain appropriate hygiene and sanitation standards consistent with industry practices. Vendors should: Use clean tools and equipment, Follow applicable health regulations, Maintain sanitary working conditions, Avoid practices that create unreasonable health risks.

Clients should promptly report serious hygiene concerns.

Reviews should: Reflect genuine experiences, Be truthful, Be relevant, Avoid offensive language. Users may not: Buy reviews, Sell reviews, Exchange incentives for positive reviews, Submit false reviews.

Steeze reserves the right to remove reviews that violate this Policy.

Users must respect the privacy of others. Without consent, users must not: Record private conversations, Publish personal information, Share private contact details, Disclose confidential information obtained through the Platform.

Violations may result in account suspension.

Users should obtain appropriate consent before capturing or sharing, Photographs, Videos, Audio recordings, Before-and-after images, Promotional content.

Vendors are responsible for obtaining all required permissions before using Client images for marketing purposes.

Services involving minors should be conducted responsibly and in accordance with applicable laws.

Steeze reserves the right to investigate concerns involving child safety and may take immediate action where necessary.

Users are encouraged to report: Safety incidents, Harassment, Fraud, Threats, Misconduct, Policy violations, Reports may be submitted through, In-app support, Customer support channels, Designated reporting mechanisms.

Users should provide accurate information when submitting reports.

Steeze may investigate alleged violations of this Policy. Investigations may include Reviewing booking records Reviewing communications, Reviewing account activity, Requesting supporting evidence, Interviewing affected parties.

Steeze may take interim action while investigations are ongoing.

Where violations occur, Steeze may: Issue warnings, Restrict account features, Remove content, Suspend accounts, Withhold payouts, Revoke credits, Permanently terminate accounts, Refer matters to law enforcement where appropriate.

Steeze may determine appropriate enforcement measures based on the severity and frequency of violations.

Users should contact local emergency services immediately where urgent medical, safety, or criminal incidents occur.

The Steeze Platform is not an emergency response service and should not be relied upon for emergency assistance.

Steeze may update this Policy from time to time. Material changes may be communicated through, The Platform Email Push notifications, Other reasonable communication methods.

Continued use of the Platform after updates become effective constitutes acceptance of the revised Policy.